When was the last time you were praised?

How frequently do you receive recognition from your manager? (Of course, the question behind that is how often do you give positive feedback?) Daily? Weekly? Monthly? What is recognition? I was rereading the results from our big People In Construction Report as I prepare to do it for a national construction trade association and the answers struck me. Twenty seven percent of nearly 500 respondents for the report answered, “What is recognition?” OUCH. Yet, research published in Harvard Business Review confirms that top performing teams give each other more than FIVE positive comments for every one criticism! Six percent said daily, 27% weekly, 38% monthly. C’mon folks. Catch your people doing something right. A paycheck is not positive feedback. Not good when people say, “Well, I haven’t gotten my butt chewed lately so I must be doing OK.” We laugh at that, but we know that is how it really is. Positive feedback costs you nothing and gains you a lot.

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"At first I was a bit skeptical... but you were able to slowly rule over my skepticism with your candid stories, accurate information on ‘true’ leadership and your closing statement. “Here are the tools; I have not given you application but merely the tools to be great leaders.” Your stories about the next generation and not forcing them to “pay their dues” really struck a chord as well as your analysis of generation Y and their constant need for information…"

Dan Cullen
JP Cullen & Sons, Inc.