“No” Means I Don’t Respect You
Talking with a company President today. I have known him for almost 20 years. Long term, and high performing grading superintendent just quit. President goes to talk to him…WTF?…turns out the superintendent wanted to get some out-of-cycle raises for some employees (who totally deserve it) to get them up to par with some newer hires. (Not an unusual thing.) The division manager, in an email, said “No.” That was it. End of sentence – No. The President took the time to explain that out-of-cycle raises can be a challenge, but they could have figured something out. BUT the division manager didn’t explain, he just said NO (FU)… The superintendent told the President the explanation and “let’s figure it out” was an acceptable answer but he never got to that because the answer was NO (I don’t respect you). The answer was NO (I don’t care what you think). The answer was NO (I don’t have time for you). The reply to the answer was “I am out of here.” C’mon, this isn’t that hard. But this happens every day. It’s called leadership, compassion, fairness, not being a jerk. You get the idea. Gallup just announced that fewer than two-thirds of respondents in a recent survey said their pay has increased in the last five years…. Lead them well, pay them fairly. Don’t be a jerk.