A Toast! Continued

As you read the other day, a buddy of mine had a very positive experience when he was promoted.

Here is part of an email he sent a few days later…

Received a personal hand written note from the CIO congratulating me on promotion and the significant achievement that is. Also looking forward to my continued leadership & contribution.

Nice…

When is the last time you sent a handwritten note to an employee?

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"...thanks for speaking to our group. I got a tremendous and favorable response to what you shared. Your enthusiasm, related to our business, resonated extremely well with all levels of management in the room. "

Eric DeFrancisco
Director of Operations
RTM Arbys.