Spent last week in France with a client. We take 12 leaders to HQ in Paris for a few days and then we take them to Normandy for two days. We visit the beaches and the cemeteries. Always a powerful experience. I enjoy taking people there. This was my fourth time but it never fails to make an impact.

Leadership lessons abound. From the strategic to the tactical it is all there. It is a transformational experience. When a students says “after my marriage and the birth of my kids, this is the most significant thing I that has ever happened to me” that makes me feel good. Of course, ROI is about taking action after the transformation. This is always the challenge but we know if we make a deep impact on someone they are more likely to take action.

Who are you making an impact on? What have you done different – way outside the norm – to make more of an impact? You do not have to take them to Omaha Beach but you do have to work at it.

Perhaps the most rewarding thing is to see this firm continue to make money even in the down market of the past few years. That only happens with inspired people who are well led.

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