Whatever………
Did you see that 47% of us are annoyed by the use of the word “whatever” in conversation. After that 25% of us are annoyed by “you know.”
We all have our pet peeves in language (and other things). Some are unique to us and some many of us share. As leaders though we must be aware of how words impact us because they cause us to react. Self awareness is one of the hallmarks of the most effective leaders. They know what bothers them and how to manage it when they face it. Otherwise you go around in the react mode and you cannot lead well if you are always on the ropes.
What are your pet peeves and how do you manage them?
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"As a result of the session you delivered to my group, using “No Yelling” as the guide we have experienced an exceptional start to our 2009 construction season. Safety as usual is paramount, and our production rates have exceeded even my high expectations. There has been a positive shift in ownership from all that attended, which leads me to believe we could have the same success if we did the same kind of training with our front line labor force."
Bob Peeke
Construction Manager
Alberta Highway Services Ltd.